Team Stradale (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.
1. Information We Collect
We collect the following categories of personal information, either when you voluntarily provide it (e.g., registration forms, inquiries) or, in the case of usage data, automatically through your use of our website.
– Identifiers: Full name, email address, phone number
– Payment and financial information: Billing details processed through secure third-party payment processors
– Vehicle information: For clients using our service programs
– Event and registration data: Details submitted when registering for events or programs
– Communication preferences: Your preferences for how we contact you
– Usage data: Website activity collected via cookies and analytics tools
2. How We Use Your Information
We use your personal information only for the following purposes:
– To process event registrations and payments
– To provide coaching, vehicle services, and managed programs
– To respond to your inquiries and support requests
– To send event updates, service communications, and operational notices
– To improve website performance and user experience
– To comply with applicable legal obligations
We do not sell, rent, or trade your personal data to third parties for their marketing purposes.
3. Legal Basis for Processing (EU/UK Users — GDPR)
If you are located in the European Union or United Kingdom, we process your personal data under the following legal bases:
– Contractual necessity: To fulfill a service or registration you have requested
– Legitimate interests: To improve our services and communicate relevant updates, where not overridden by your rights
– Legal obligation: Where processing is required to comply with applicable law
– Consent: Where you have explicitly opted in (e.g., marketing emails); you may withdraw consent at any time
4. Payment Processing
Payments are processed through reputable third-party payment processors. Team Stradale does not store full credit card or payment account details on its servers. Our payment processors maintain PCI-DSS compliant security standards. Please review the privacy policy of your payment processor for further details.
5. Third-Party Service Providers
We work with third-party vendors who may access your information solely to perform services on our behalf, including:
– Website hosting providers
– Email communication platforms
– Analytics services
– Payment processors
These providers are contractually bound to use your data only as directed by us and to maintain appropriate security standards. We do not permit them to use your data for their own purposes.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance your experience. You may adjust your browser settings to decline cookies; however, doing so may affect certain website features.
We do not use cookies for cross-site advertising or behavioral profiling.
Some web browsers incorporate a “Do Not Track” (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Because there is not yet an accepted standard for how to respond to browser DNT signals, our website does not currently respond to or take action with respect to DNT signals.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. In practice, we aim to minimize data retention. Specifically:
– Event registration and contact data: Retained only through the conclusion of the relevant event or service engagement, after which it is deleted or anonymized unless you have an ongoing relationship with us
– Payment records: Retained as required by tax and financial recordkeeping laws (typically 7 years)
– Website analytics data: Retained in aggregated, anonymized form
You may request deletion of your data at any time (see Section 10 below).
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including access controls and secure data transmission (SSL/TLS encryption). However, no online system can be guaranteed 100% secure. In the event of a data breach that affects your rights or interests, we will notify affected individuals as required by applicable law.
9. Data Breach Notification
In the event of a security breach involving your personal data, we will:
– Notify affected individuals without undue delay as required under applicable law (including Illinois PIPA, GDPR, and CCPA where applicable)
– Notify relevant regulatory authorities where legally required
– Take prompt steps to contain and remediate the breach
10. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
All Users
– Access: Request a copy of the personal data we hold about you
– Correction: Request correction of inaccurate or incomplete data
– Deletion: Request deletion of your data, subject to legal obligations
– Opt-Out of Communications: Unsubscribe from marketing emails at any time by clicking “Unsubscribe” in any email or by contacting us directly
EU / UK Users (GDPR)
– Right to restrict processing
– Right to data portability
– Right to object to processing based on legitimate interests
– Right to withdraw consent at any time without affecting prior processing
– Right to lodge a complaint with your national data protection authority
California Residents (CCPA / CPRA)
California residents have the right to:
– Know what personal information is collected, used, disclosed, or sold
– Delete personal information we have collected (subject to exceptions)
– Correct inaccurate personal information
– Non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at: [email protected]
We will respond to verifiable requests within 30 days (or 45 days where permitted by law with notice).
11. Opt-Out of Communications
If you receive marketing or event communications from us and wish to stop, you may:
– Click the “Unsubscribe” link in any email communication
– Email us at [email protected] with the subject line “Unsubscribe”
Note: You may still receive transactional or service-related messages (e.g., registration confirmations, safety notices) even after opting out of marketing.
12. Children’s Privacy
Our services are not directed toward individuals under 18 years of age without verified parental or guardian consent. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you believe we have collected data from a minor, please contact us at [email protected].
13. International Data Transfers
Where required by law, including under GDPR, we will implement appropriate safeguards for such transfers, which may include Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms.
14. Governing Law
This Privacy Policy is governed by the laws of the State of Illinois, United States without regard to conflict-of-law provisions. For EU/UK users, nothing in this policy limits your rights under applicable data protection legislation.
15. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we do, we will add the “Last Revised” date at the top of this policy.
If we make any material changes to the way we collect, use, or share your personal information, we will notify you by sending an email to the last email address you provided to us (if any) and/or by prominently posting notice of the changes on our website.
We encourage you to review this policy periodically. Your continued use of our website or services after such notice constitutes your acknowledgment of the changes and your agreement to be bound by the updated terms.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us by email at [email protected].
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